Vacation Homes
Frequently Asked Questions
Practical answers about stays, payment and what each home page shows.
These answers follow how the website works today. The booking policy, when it is published, is the text you accept before payment.
Vacation Homes · Booking Policy · Soma Bay · Services · Contact
What is Faramawy Vacation Homes?
Faramawy Vacation Homes publishes vacation stays in Soma Bay. A home appears on the public website only after it is approved and published. Long-term rental, resale and primary sales appear only when those listings are approved and published as well.
Where are the vacation homes located?
The homes are in Soma Bay, on Egypt’s Red Sea coast. Each published home shows its own location on its page.
How do I look for a property?
Open Vacation Homes to see the homes that are published now. Open a home to read its details, then choose dates and the number of guests on that page.
How do I book?
On the home’s page, choose your dates and guests and review the stay. When a booking policy is shown, accept it before payment. Card payment is the next step. The booking is not confirmed until that payment succeeds.
Is an account required?
No. You can book as a guest. The email used for that stay still has to be verified before the booking is created. If you are already signed in, that account’s email must be verified.
What payment methods are available?
Vacation-home checkout is card payment on Paymob’s secure page. Faramawy does not store card numbers. This page does not add cash or other methods for a stay.
Is email verification required?
Yes. A booking is not created until the email for that stay is verified. Signed-in guests need a verified account email. Guests without an account verify the email used on the booking.
When is the booking confirmed?
The booking is confirmed after the card payment succeeds. Until then it is waiting for payment. A failed payment does not confirm it. If the payment arrives after the hold has expired, the booking is not confirmed and the payment is refunded or the refund is processed.
What happens after payment?
When payment succeeds, the site shows the stay as confirmed and gives you the booking number on the confirmation page. Keep that number if you need to ask about the stay.
What are the check-in and check-out times?
There is no single time for every home. When a home has check-in and check-out times, they are shown on that home’s page. If a time is not listed, it has not been set for that home.
Are house rules available?
Yes, when that home has house rules. They are shown on the home’s page. A home with no rules saved does not show a rules section.
Are the properties suitable for families?
Each published home shows its bedrooms, bathrooms and guest capacity. Use those figures for your group. The site does not mark every home as suitable for families.
Can I contact the property or the service team?
Use the Contact page when public contact details are published there. For a payment question, keep the booking number. Services are requested from the Services page, separately from the stay.
What services are available?
Published services are listed on the Services page and can be requested there. A service that is not published does not appear. Requesting a service is separate from paying for the stay.
What is the booking policy?
When a booking policy is published, you accept it before payment, and the full text is on the Booking Policy page. This FAQ does not restate rules that are not in that policy.